Coronavirus (COVID-19) Preparedness Information

Our hospital is committed to providing the highest quality care and ensuring the safety of our patients, employees, providers, volunteers and visitors. We are continuing to monitor the evolving situation with the coronavirus (COVID-19) and are taking the necessary steps to ensure we are fully prepared to care for patients, in accordance with guidance from the Centers for Disease Control and Prevention (CDC) and in partnership with our local and state health departments. Our hospital is prepared with the appropriate plans to detect, protect and respond. We continue to work closely with the local health department and the Virginia Department of Health. Any questions regarding the testing process should be referred directly to our partners at the health department. 

Supporting Efforts to Keep Our Community Healthy
By Joseph Wilkins, chief executive officer of Wythe County Community Hospital

Visitor Restrictions and Screening Guidelines


  • All visitors must not have the following symptoms:  cough, fever, sneezing or other breathing problems
  • Extended Care (Skilled Nursing Unit) will NOT allow visitors at this time
  • Patients in isolation will NOT be allowed visitors
  • Patients not in Isolation will be limited to one adult (18 years or older) visitor per patient per day.
  • For mother/baby and pediatric patients, visitors are limited to a designated partner or primary caretaker or guardian. No siblings.
  • Exceptions will be considered based on end-of-life situations or when a visitor is needed for the patient’s emotional well-being and care.
  • Outpatients can be accompanied by one caregiver only.
  • Emergency Department patients will be allowed only one accompanying adult and that person’s duration of stay in patient areas will be limited


  • One point of entry for all patients and visitors will be ER/Patient Registration entrance.
  • EMS will continue to use the dedicated entrance at the ER
  • Front entrance will be CLOSED until further notice. All patients and visitors will be required to enter through the ER entrance.
  • All patients and visitors will need to receive required screening for entrance approval into the facility
  • All patients and visitors must meet visitor policy


  • West Ridge Café will be closed to outside patrons coming in to have a meal.
  • West Ridge Café will only serve to WCCH staff and physicians.
  • All external activities and meetings held at the WCCH classrooms and conference rooms are cancelled until further notice

Below are a number of resources to help educate you and your family on COVID-19. For more information on the virus, please contact the health department.

Quick Links:

Additional Resources

A Message to the Community

The clinical teams at Wythe County Community Hospital are trained on the proper procedures and protocols to minimize the risk of spreading any infectious disease, including COVID-19. If we have any reason to believe a patient may have the coronavirus, our providers immediately implement the appropriate infection control measures in accordance with CDC guidelines. These include masking and isolating the patient, donning personal protective equipment (PPE) – inclusive of an N95 respirator mask, eye protection, gown and gloves – and ensuring environmental hygiene.

We here at WCCH are committed to providing the highest quality care and ensuring the safety of our patients, employees, providers, volunteers, and visitors. We are continuing to work closely with our local health departments, following guidance from the Virginia Department of Health & Human Services (NCDHH) and the Centers for Disease Control and Prevention (CDC) to ensure our hospital is prepared with the appropriate plans to detect, protect and respond should anyone in our community contract or be exposed to the novel coronavirus (COVID–19). Additionally, we are reviewing our facility’s robust emergency operations plan and proactively completing a number of preparation checklists out of an abundance of caution.

We have taken the following measures to prepare, in accordance with CDC guidelines:

  • Patients in the Emergency Department and inpatient units are screened based on their recent travel history.
  • Personal protective equipment is available, including face masks and eye protection, for example.
  • Hand hygiene products are easily accessible throughout the facility.

Importantly, all of the above are standard operating protocols that are in place year-round to help ensure the health and well-being of everyone who enters our hospital.

We want to assure our community that our providers and clinical teams are well-trained and prepared to manage outbreaks of viruses and infectious diseases, including the coronavirus.